Privacy Policy

Last updated: 26 May 2026

AKG Tech ("AKG Tech", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the New Zealand Privacy Act 2020 and the Information Privacy Principles.

By using our website (www.akgtech.co.nz) or engaging our services, you agree to the collection and use of your information as described in this policy.

1. Who we are

AKG Tech is a New Zealand business providing cloud solutions, cybersecurity and device procurement services.

2. Information we collect

We may collect the following types of personal information:

  • Contact details you provide via forms — such as name, email address, phone number, company name, and the content of your enquiry.
  • Account information if you are a customer or representative of a customer organisation.
  • Technical and usage data when you visit our website — such as IP address, browser type, device type, pages visited, referring URL, country and timestamps of activity.
  • Communications — records of correspondence, support requests and meeting notes.

3. How we collect your information

We collect personal information:

  • directly from you when you contact us, submit a form, or engage our services;
  • automatically when you browse our website (via cookies and analytics);
  • from third parties where you have authorised them to share it with us (for example, a colleague who refers us to you).

4. How we use your information

We use your personal information to:

  • respond to enquiries and provide quotes;
  • deliver, manage and support the services you have requested;
  • send invoices and process payments;
  • communicate with you about your account, projects or service updates;
  • improve our website, services and customer experience;
  • comply with our legal obligations.

We do not sell your personal information. We only use it for the purposes set out in this policy or as otherwise permitted by law.

5. Cookies and analytics

Our website uses cookies and similar technologies to remember your preferences and to understand how visitors use the site. This helps us improve performance and content.

You can disable cookies in your browser settings. Doing so may affect the functionality of parts of the site.

6. Sharing your information

We may share your personal information with:

  • Trusted service providers who help us operate our business (for example, hosting, email, payment and analytics providers), under appropriate confidentiality obligations;
  • Suppliers and partners where necessary to fulfil a service you have requested (for example, ordering a device on your behalf);
  • Regulators, law enforcement or other authorities if required by law or to protect our legal rights.

Some of our providers may be located outside New Zealand. Where this is the case, we take reasonable steps to ensure your information is handled in line with the protections of the Privacy Act 2020.

7. Storage and security

We take reasonable technical and organisational steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. Retention

We keep your personal information only for as long as required to provide our services, to meet our legal and tax obligations, or to resolve disputes. When it is no longer needed we will securely delete or de-identify it.

9. Your rights

Under the Privacy Act 2020 you have the right to:

  • request access to the personal information we hold about you;
  • request correction of information that is inaccurate or out of date;
  • ask us to stop sending you marketing communications.

To exercise any of these rights, email us at sales@akgtech.co.nz. We may need to verify your identity before we action your request.

10. Complaints

If you have a concern about how we have handled your personal information, please contact us first at sales@akgtech.co.nz so we can try to resolve it. You also have the right to complain to the Office of the Privacy Commissioner: www.privacy.org.nz.

11. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "Last updated" date at the top.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at sales@akgtech.co.nz.